Our Core Values
Integrity, Ethics, Character and Honesty
We act with honesty and integrity in all that we do. We have the highest ethical and moral standards in dealing with each other and our guests. We are beyond reproach. “Character is what you have when no one is watching”.
Customer Service Excellence
We provide outstanding customer service to each other and to our guests. We are engaged, enthusiastic and passionate about helping our guests and team members. We live by the motto, “Our guests don’t care how much we know, until they know we care.
We are all accountable for our actions and our jobs. We manage the overall financial and operational affairs of our company with the highest standards and the utmost integrity.
Enthusiasm and Passion
We are engaged, enthusiastic and passionate about our guests, our products and the services that we offer. We strive to impact positively the lives of our guests and our team members.
We continue to looks for ways to grow and expand our products and services. We do this by investing in the development of our employees, products and services. We will continue to grow our knowledge, customer service and all skills to be successful.
Team Work and Fun
We believe that working together as a team can achieve outstanding results. We are committed to having fun while working together towards our common goals. We believe that work should be fun and we support and care for each other both personally and professionally.
Leadership and Development
We provide a variety of learning opportunities to our team members to enhance their skills and maximize their potential.
We value the power of differences within the individuals that make up our organization. We believe that a more diverse mix of cultural backgrounds, qualities, experiences and work styles that make individuals unique, contributes to a richer set of perspectives and to the success of the business.
We are courageous in our thinking and in our actions, therefore we are not afraid to take chances.
We inspire our team members to expand their capabilities and acknowledge and recognize and reward individual and team accomplishments.